Orders placed on a Sunday, Monday or Tuesday will be shipped out the following week during open hours. Please allow us 2-5 days to process orders.
To return your product, you should mail your product to:
1323 Bull Street
Savannah, Georgia 31401
Ordinary Magic is not responsible for any additional customs charges when shipping internationally.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Missing or stolen packages
Ordinary Magic is not responsible for any lost or stolen packages, and will not reimburse or duplicate any stolen or lost items from USPS. Customers are responsible for ensuring the shipping information provided is secure and accurate. If items are lost or stolen, a claim can be filed directly through USPS.